Accountancy Training Mentor (Accountancy Qualifications)

Key Responsibilities and Accountabilities

Work alongside Programme Advisors as part of a dedicated Performance Support team, providing proactive and reactive support to students requiring additional help throughout their study

Provide one-to-one tailored coaching to those students who require it

Monitor the performance of students throughout their studies, with a focus on the successful completion of assessments throughout the course

Work alongside the client account team and client programme managers to ensure that new students are welcomed to BPP and familiar with support available

Provide value adding reporting analysis to internal and external stakeholders

Reviewing and analysing data gathered on student behaviour throughout the programmes in order to help develop programme enhancements

Work to develop a knowledge bank of content and FAQ to be used by the Programme Advisors to allow introductory emails and common responses to be easily generated

Take responsibility for various programmes and manage them effectively to ensure smooth running for students and other stakeholders

Opportunity for involvement in various projects relating to the role, including the rollout of the Performance Support team to new clients/qualifications, and the creation of resources for students (e.g. exam advice and script reviews to aid exam technique)

General Responsibilities and Accountabilities for all Team Members

Work effectively as a member of the PQ Team

Be an ambassador both internally and externally communicating and promoting the vision and direction of the company with passion

Maintain high standards of work and professionalism at all times, particularly with regards to accuracy and presentation in both written and verbal communication

Build, manage and maintain strong inter-departmental relationships and communication within the organisation and work in partnership with other team members

Make suggestions to improve the working situation within own area of work the company as a whole

JOB DESCRIPTION

Comply with all aspects of the business policies and procedures including but not limited to H&S, data protection, equality and diversity

SKILLS, KNOWLEDGE AND QUALIFICATIONS

Skills

Focused and passionate about student exam success as well as seeking to improve and enhance the student experience

Excellent communication skills and the ability to build rapport and maintain empathy with stakeholders

Proactive, highly motivated and willing to get involved in a number of different projects

Responsible and able to take charge and effectively manage a programme/project area

Excellent organisational and time management skills

Ability to analyse and present data in a meaningful way to stakeholders

Comfortable using Microsoft Excel

Passionate about providing excellent client service with a positive approach to dealing with people

Interest in how technology can be used to improve user experience and find efficiencies in the business model

Adaptable to change, as the company and industry in which they are based is very fast paced and competitive

Qualifications/Experience for the job

Preferably holding full Accounting Professional Qualification - preferably one of the qualifications that candidate will be supporting such as ACA, ACCA, CA, CIMA

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Source:http://www.jobsite.co.uk/job/accountancy-training-mentor-accountancy-qualifications-954975006?src=search&tmpl=lin&sctr=ED&position=451&page=19&engine=db&search_referer=internal